Returns and Refunds

Reimbursement

LE SAC will take delivery of the returned products and carry out quality checks to verify their condition. The refund will be made by re-crediting the sums paid by the Customer for the purchase of the products, depending on the payment method used. 

The refund will take place within 14 days from the date of collection of the return by the courier, (except for the months of December, January, February and August whose limit will be 28 days), provided that the product has been collected by the Courier appointed by LE SAC. In the event that the return occurs at the expense and care of the Customer, LE SAC may withhold the refund until it has received the product or until the Consumer has demonstrated that he has shipped the goods, transmitting the shipping receipt or the tracking number.  In the case of a gift, the refund of the sums paid will be executed against the person who made the payment.

Important: The timing of the refund of the amount paid depends on both the payment method used (Credit Card, PayPal, etc.) and the internal procedures of your bank.

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