HOW CANCEL AN ORDER

We process your order immediately, to ensure it is sent to you as soon as possible. It follows that it is possible to cancel your order by 18:00 of the same day by programming the cancellation by telephone at the following number +39 0289296270 and receiving a positive response by sending an email to our customer service (clienti@le-sac.it) by entering the order number and the reason for the request.

For orders placed between 18:01 and 24:00, cancellation will not be guaranteed and a verification by our customer service will be required by sending a written request to customers@le-sac.it. If the request was successful, you will receive an email confirming the cancellation.

Note: once the order has been processed, it is not possible to delete individual items from your order.