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We process your order immediately, to ensure it is sent to you as soon as possible. It follows that it is possible to cancel your order by 18:00 of the same day by sending an email to our customer service (firstname.lastname@example.org) by entering the order number and the reason for the request.
For orders placed between 18:01 and 24:00, cancellation will not be guaranteed and a verification by our customer service will be required by sending a written request to email@example.com. If the request was successful, you will receive an email confirming the cancellation.
Note: once the order has been processed, it is not possible to delete individual items from your order.